--- title: How to Accept Account Invitations description: Learn how to view and accept pending account invitations directly from the Select Account screen. --- [Skip to content](https://support.afterschoolhq.com/knowledge/how-to-accept-account-invitations#main-content) English Show submenu for translations ![ASHQ Logo Vert Flat.png\]](https://support.afterschoolhq.com/hs-fs/hubfs/ASHQ%20Logo%20Vert%20Flat.png?height=40&name=ASHQ%20Logo%20Vert%20Flat.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to afterschoolhq.com](https://go.afterschoolhq.com/) [Go to afterschoolhq.com](https://go.afterschoolhq.com/?hsLang=en) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [AHQ Help Center](https://support.afterschoolhq.com/knowledge?hsLang=en) 2. [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en) 3. [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started) # How to Accept Account Invitations ## Learn how to view and accept pending account invitations directly from the Select Account screen. Are you a staff member who's been invited to join one or more accounts on AfterSchool HQ? You can now accept those invitations right from the Select Account screen — no extra steps or back-and-forth required. ### **1. Log In to AfterSchool HQ** **[Sign in](http://www.afterschoolhq.com/login)** with your existing credentials. If you have pending invitations, you will be automatically directed to the Select Account screen. ### **2. Look for the Notification Bell** Once on the Select Account screen, look for a bell icon in the top-right corner. If you have pending invitations, the bell will have a blinking red dot and the alerts panel will automatically open. ![](https://support.afterschoolhq.com/hs-fs/hubfs/Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-59-06%20a-m--jpg.jpeg?width=503&height=277&name=Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-59-06%20a-m--jpg.jpeg) > **💡Tip:** Don’t see the invitation? Sometimes the Select Account screen won’t refresh right away. > > Logging out and back in can trigger the invitation to appear. ### **3. Review Your Pending Invitations** The alerts panel will display a list of all accounts you've been invited to join, along with the account name and relevant details. ![](https://support.afterschoolhq.com/hs-fs/hubfs/Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-55-06%20a-m--jpg.jpeg?width=503&height=277&name=Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-55-06%20a-m--jpg.jpeg) ### **4. Accept Invitations** You have two options: click **"Accept All"** to join every account at once, or click the accept button next to a specific account to join individually. Any invitations you don't accept will remain in the alerts panel for later. ![](https://support.afterschoolhq.com/hs-fs/hubfs/Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-56-01%20a-m--jpg.jpeg?width=504&height=277&name=Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-56-01%20a-m--jpg.jpeg) ![](https://support.afterschoolhq.com/hs-fs/hubfs/Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-57-29%20a-m--jpg.jpeg?width=503&height=280&name=Untitled%20Guidde%20Guidde%202026-04-06%20at%2010-57-29%20a-m--jpg.jpeg) > 💡**Tip:** Use **“Accept All”** if you have multiple invites. This saves time if you’ve been added to several accounts at once, no need to accept them one by one. ### **5. Access Your New Account(s)** After accepting, the Select Account page will automatically refresh and your newly joined account(s) will appear in your account list. Simply click on any account to switch to it. ![](https://support.afterschoolhq.com/hs-fs/hubfs/Untitled%20Guidde%20Guidde%202026-04-06%20at%2011-00-08%20a-m--jpg.jpeg?width=503&height=279&name=Untitled%20Guidde%20Guidde%202026-04-06%20at%2011-00-08%20a-m--jpg.jpeg) > **💡Tip:** Try desktop if mobile isn’t showing everything. > > Some users find the Select Account screen easier to navigate on desktop if the notification bell or panel isn’t clear on mobile. --- #### **Frequently Asked Questions** **Q: What If I'm Already an Active Staff Member?** If you are already active on at least one AfterSchool HQ account and an administrator adds you to a new one, you will be granted access automatically — no invitation acceptance required. You'll receive an email notification letting you know you've been added, with a direct link to view the new account. **Q: What does the blinking red dot on the bell icon mean?** It means you have one or more pending account invitations. The alerts panel will open automatically so you can review them right away. **Q: What happens if I don't accept an invitation right away?** No worries — any unaccepted invitations will remain in the alerts panel the next time you log in or switch accounts. They won't disappear until you accept them. **Q: Can I decline an invitation?** At this time, there is no option to decline an invitation. You can simply leave it in the alerts panel if you don't wish to accept it right now. **Q: I accepted an invitation but the account isn't showing up — what should I do?** Try refreshing the Select Account page. If the account still doesn't appear, please reach out to our support team for help. **Q: Will I receive an email when I'm added to a new account?** Yes! Whether you need to accept an invitation or are added automatically as an already-active user, you'll receive an email notification confirming your access and providing a direct link to the account.   💡 If you experience any issues or have further questions with **"How to Accept Account Invitations on AfterSchool HQ"**, don't hesitate to get in touch with our support team at support@afterschoolhq.com. - [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#main-content) - [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started) - [Parents & Registrants](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#main-content) - [Your Account](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#your-account) - [Registration](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#registration) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#check-in-check-out) - [Billing & Payments](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#billing-payments) - [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#main-content) - [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings) - [Creating & Managing Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#creating-managing-activities) - [Activity Billing & Pricing](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#activity-billing-pricing) - [Sharing & Promoting Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#sharing-promoting-activities) - [Registration & Enrollment](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#registration-enrollment) - [Student Roster & Communication](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#student-roster-communication) - [Attendance](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#attendance) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out) - [Forms & Surveys](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#forms-surveys) - [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting) - [Staff & Volunteers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#staff-volunteers) - [Reports & Data](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#reports-data) - [Integrations](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#integrations) - [Referral Partners](https://support.afterschoolhq.com/knowledge/referral-partners?hsLang=en) - [FAQs](https://support.afterschoolhq.com/knowledge/faqs?hsLang=en) - [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en) [![Chill listening crop-3](https://support.afterschoolhq.com/hs-fs/hubfs/ahq-flight-logo@0-75x-3.png?width=21&height=24&name=ahq-flight-logo@0-75x-3.png "Chill listening crop-3")](https://go.afterschoolhq.com/?hsLang=en) AfterSchool HQ Help Center Copyright © 2026, AfterSchool HQ