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How to Change Your Payment Method

Learn how to add, manage, and update payment methods in AfterSchool HQ.

Need to update your payment information? Follow the instructions below to learn how to add and manage payment methods in AfterSchool HQ.

00:05: This article explains how to manage payment methods within the AfterSchool HQ

00:09: billing system.

00:10: You will learn how to add and configure a new payment method effectively.

00:06: In this guide, you'll learn how to add and manage payment methods in AfterSchool

00:09: HQ.

00:11: Click "Billing" from the left-side menu to access your billing settings.

00:16: Select "Payment Methods" to view your saved payment options.

00:21: Click "Add Payment Method" to add a new credit or debit card to your account.

00:26: Enter your card information

00:27: securely using Stripe.

00:30: Select "Set as Default"

00:32: if you would like this card to be your primary payment method.

00:36: Click "Save Card" to finish adding your payment method.

00:40: You've now successfully added a new payment method in AfterSchool HQ.

00:45: Thanks for watching!

 

1. Open Billing

Click “Billing” from the left-side menu to access your billing settings.

Open Billing

💡Tip: For security, make sure you are connected to a trusted internet network when entering payment information.

2. Open Payment Methods

Select “Payment Methods” to view your saved payment options.

Open Payment Methods

3. Add a Payment Method

Click “Add Payment Method” to add a new credit or debit card to your account.

Add a Payment Method

💡Tip: If your card expires or changes, update it as soon as possible to avoid payment interruptions.

4. Enter Card Information

Enter your card information securely using Stripe.

Enter Card Number

5. Set Default Payment Method (Optional)

Select “Set as Default” if you would like this card to be your primary payment method.

Set as Default Payment Method

💡Tip: Setting a default card helps ensure future payments process using your preferred payment method.

6. Save Your Card

Click “Save Card” to finish adding your payment method.

Save Your Card

💡Tip: Ensure your card number, expiration date, and security code are entered correctly before saving.

 

Frequently Asked Questions

Q: What payment methods are accepted?

A: Most major credit and debit cards are accepted through Stripe.

Q: Can I save more than one payment method?

A: Depending on your account setup, you may be able to store multiple payment methods.

Q: What does “Set as Default” mean?

A: Your default payment method will be used automatically for future charges and payment plans unless changed.

Q: Is my payment information secure?

A: Yes. Payment information is processed securely through Stripe.

Q: Can I remove or replace a payment method later?

A: Yes. You can return to the Payment Methods section anytime to manage your saved cards.

Q: Why is my card not saving?

A: Possible reasons may include:

  • Incorrect card information

  • Expired card

  • Billing address mismatch

  • Bank restrictions or declined authorization

 

💡If you experience any issues or have further questions with “How to Change Your Payment Method”, don't hesitate to get in touch with our support team at support@afterschoolhq.com.