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How to Check In and Check Out Your Child

Quickly and securely check your child in or out using a provider’s QR code.

Some activity providers offer QR code Check In/Out to make attendance fast and secure. If this feature is enabled, you can scan the provider’s QR code to check your student in or out of an activity.

00:05: This article explains how to check in and check out your child using after-school HQ.

00:10: You will learn the steps to locate your child's name and proceed with the check-in or check out process.

00:16: Search for your child's name.

00:19: Once located proceed to enter your phone number

00:22: enter your 4 digit pin and click proceed

00:26: click on check in

00:28: click on next

00:30: either type your name if the option is available or type your signature.

00:34: click on complete to finish the check in/out proces

00:39: Go to the designated area within after school HQ, where you can complete the check-in or check out process for your child.

00:47: You have learned how to find your name and navigate to the appropriate section to check in or check out your child using after school HQ.

00:54: For more information refer to related articles on managing attendance and account settings.

 

Option 1: Scan the QR Code

Step 1: Scan the QR Code

Locate the QR code provided by the activity provider. Open the camera app on your device, point it at the QR code, and tap the prompt to open the Check In/Out page.

Step 2: Search for the Student

Use the search field to find your child by name, then select the correct student to continue.

Search for Your Name

💡 Note: If you have multiple children registered with the provider, you’ll be able to search and select each one individually.

 

Step 3: Enter Your Phone Number

 Enter the phone number associated with your Check In/Out PIN, then click “Proceed”.

Enter your Phone Number

Enter your Phone Number

💡 Note: If the phone number is incorrect, you’ll receive a message stating that you are not authorized when you attempt to enter your PIN.

 

Step 4: Enter Your PIN

Enter your PIN code, then click “Proceed”.

PIN

Step 5: Check In or Check Out

Select Check In or Check Out for the student.

Check In

Click on Next

💡 Note: If you check a student into a new activity with the same provider without checking them out first, the system will automatically check them out of the previous activity.

 

Step 6: Add Your Signature

Enter your signature to complete the action.

Add your Signature

Complete

Frequently Asked Questions

Q: I scanned the QR code, but the page won’t load. What should I do?
A: Make sure you have a stable internet connection. If the page doesn’t open, try using a different browser or device. For best results, we recommend using Google Chrome.

Q: I don’t know my PIN—how can I retrieve it?
A: No problem! After you search for your student during the Check In/Out process, you'll see a “Forgot PIN?” option on the screen. Just follow the prompts to create a new PIN.

Q: What happens if I check my child into another activity without checking out of the first one?
A: No worries—the system will automatically check them out of the previous activity when you check them into a new one with the same provider.

Q: Do I have to use the QR code every time?
A: Not necessarily. If your provider offers a kiosk setup, you can use those as alternatives to the QR code.

Q: My phone number isn’t being recognized—what now?
A: Double-check that you’re using the phone number associated with your AfterSchool HQ account. If the issue continues, reach out to the provider or support for assistance.

 

 

💡If you experience any issues or have further questions with “How to Check In and Check Out Your Child”, don't hesitate to get in touch with our support team at support@afterschoolhq.com.