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How to Delete your Account

This guide explains how parents and registrants can request the deletion of their AfterSchool HQ account.

At this time, account deletion is not available directly within the platform. If you would like your account removed, please contact the AfterSchool HQ Support Team for assistance.

1. Log In to Your Account

Log in to your AfterSchool HQ account to review any active registrations, billing information, or program enrollments.

💡Tip: Before requesting deletion, review any upcoming programs or payment plans connected to your account.

2. Contact the Support Team

Reach out to the AfterSchool HQ Support Team to request account deletion.

You can contact support by emailing the support team directly at support@afterschoolhq.com.

💡Tip: If you are currently enrolled in activities or programs, deleting your account may affect your registrations.

3. Include Your Account Information

To help us process your request faster, please include:

  • Your full name
  • The email address associated with your account
  • Any student names connected to the account

4. Wait for Confirmation

Our support team will review your request and confirm once the deletion process has been completed.

 


Frequently Asked Questions

Q: Can I delete my account myself?

A: Not at this time. Account deletion requests must be processed by the AfterSchool HQ Support Team.

Q: Will deleting my account remove my student registrations?

A: Deleting an account may impact associated registrations and account history.

Q: Can I create a new account later?

A: Yes. You can register again in the future using the same or a different email address.

Q: How long does the process take?

A: Processing times may vary depending on account activity and verification needs.

 

💡If you experience any issues or have further questions with “How to Delete your Account”, don't hesitate to get in touch with our support team at support@afterschoolhq.com