--- title: How to Send Payment Links description: Learn how to send payment links to families and understand what parents see when completing payment for an activity. --- [Skip to content](https://support.afterschoolhq.com/knowledge/how-to-send-payment-links#main-content) English Show submenu for translations ![ASHQ Logo Vert Flat.png\]](https://support.afterschoolhq.com/hs-fs/hubfs/ASHQ%20Logo%20Vert%20Flat.png?height=40&name=ASHQ%20Logo%20Vert%20Flat.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to afterschoolhq.com](https://go.afterschoolhq.com/) [Go to afterschoolhq.com](https://go.afterschoolhq.com/?hsLang=en) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [AHQ Help Center](https://support.afterschoolhq.com/knowledge?hsLang=en) 2. [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en) 3. [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting) # How to Send Payment Links ## Learn how to send payment links to individual or multiple families and help them complete pending payments in AfterSchool HQ. When a participant has a pending payment, **AfterSchool HQ** makes it easy to send the family a payment link directly from the student roster. You can send a link to an individual family or select multiple students to send payment links in bulk.   00:05: This article explains how to send a payment link to a participant 00:06: You will learn how to send payment links and see the parent point of view 00:10: From the left-hand menu, click "Activity Center." 00:14: Click "Extracurricular Activities" to view the list of available programs. 00:19: Open the specific activity 00:21: you would like to manage payments for. 00:24: Open the Students tab to access your participant roster 00:28: Select the students who should receive a payment request. 00:32: Click Send Payment Link to begin the payment email process. 00:36: Review the confirmation window to verify the correct recipients were selected 00:41: Click Send Email(s) to officially deliver the payment links to families 00:46: Once the emails are sent successfully, click Done to return to your activity 00:52: Families 00:52: will receive an email containing a secure payment link for the activity. 00:57: Parents simply click the secure link, log into their account, and continue to the payment 01:02: page 01:04: Once logged in, parents can also click "Give Consent & Pay" to complete the payment 01:09: process. 01:11: You have successfully managed the payment process for an extracurricular activity 01:15: in AfterSchool HQ. 01:17: Thanks for watching!   ### **1. Access Activity Center** From the left-hand menu, click **“Activity Center.”** ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2FecD8E8hFLLU7W8izyRM8Gd_doc.png?alt=media&token=6fff3183-104e-403d-8b29-aabae88f2b67&time=1780755244547)   ### **2. Open Extracurricular Activities** Click **“Extracurricular Activities”** to view your list of activities and programs. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2FfdHbFRuefqR3rXiEm55fts_doc.png?alt=media&token=80f60e5c-6641-428f-bcee-a12a1695abe8&time=1780755244548)   ### **3. Select an Activity** Open the specific activity you would like to manage payments for. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2Fenc8zKWDSd6GoZysqUXiBQ_doc.png?alt=media&token=acf6f122-ecad-4715-b132-6ef8eb7e1b30&time=1780755244550) > **💡 Tip:** You can send payment links for individual students or multiple students at the same time.   ### **4. Open the Students Tab** Click “**Students”** to view all enrolled participants for the activity. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2F2tYhynHDEpGmmiBoX6JmQ5_doc.png?alt=media&token=0b49a7db-c2cd-42b1-b6c8-54140c766014&time=1780755244551)   ### **5. Select Students** Check the box next to the student or students you want to send payment links to. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2FsgG5FRtEYfVfsp4fKFUeY2_doc.png?alt=media&token=8ba7b153-3e97-4b61-bfbc-59a272362767&time=1780755244553) > **💡 Tip:** You can bulk-send payment links to multiple families at once to save time.   ### **6. Send Payment Link** Click **“Send Payment Link”** to begin the payment email process. **![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2FdcUWnEencd46qjLen1BdJZ_doc.png?alt=media&token=92127734-6a5f-4d1c-8017-aa81ab081034&time=1780755244557)**   ### **7. Review Confirmation Window** A confirmation window will appear showing which families will receive the payment email. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2Fm3gQUapyYiZFPSQLc7JGSV_doc.png?alt=media&token=d1fbdf0e-9cbb-4d31-86d4-772939985070&time=1780755244558) > **💡 Tip:** Always double-check the selected families before sending payment requests.   ### **8. Confirm Email Sending** Click **“Send Email(s)”** to send the payment link email. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2Fiz1t69nbkQUaug8zCY2L6E_doc.png?alt=media&token=b4012a1c-f8de-46d0-a3d5-8e64d7a1896d&time=1780755244559)   ### **9. Finish the Process** Click **“Done”** to return to the activity dashboard. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2F1jUmiCoEjw2K3agyyFBzfZ_doc.png?alt=media&token=fd2afc12-684f-4e0a-a76c-57bb44e362d2&time=1780755244560)   ### **10. Parent View: What Families See** Families will receive an email containing a secure payment link for the activity. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2Fi1uaiTkCAcHSETxJnJWEKo_doc.png?alt=media&token=bc34cd60-bda4-4952-9fe4-d5861fa1568f&time=1780755244561) > **💡 Tip:** Parents should check their spam or junk folder if they do not see the email in their inbox.   ### **11. Parent Login & Payment Access** Parents will click the payment link, log into their AfterSchool HQ account, and proceed to payment. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2F5N1yquJ31rdRHpK7yXAWnS_doc.png?alt=media&token=c0292db8-ee6d-4a64-8b92-b4caa8b1b726&time=1780755244562)   ### **13. Give Consent & Pay** Once logged in, parents can click **“Give Consent & Pay”** to complete the payment process. ![](https://storage.app.guidde.com/v0/b/guidde-production.appspot.com/o/quickguiddeScreenshots%2FqYRUAwYcU3bXLuW84uJ30yacbVS2%2FrMDZxCEzF9NUPKbXQhjFWx%2F7L4A7epHzSPy4rjSmVx8Eu_doc.png?alt=media&token=9191f988-38f7-4f12-a886-c3a0a3746c70&time=1780755244563) > **💡 Tip:** Families can complete payment using approved online payment methods such as Debit, Credit & ACH.   --- #### **Frequently Asked Questions** **Q: Why didn’t a parent receive the payment email?** **A:** If a parent did not receive the payment email, ask them to: - Check their spam or junk folder. - Confirm that the email address associated with their AfterSchool HQ account is correct. - Make sure they are using the correct AfterSchool HQ account. **Q: Can I send payment links to multiple families at once?** **A:** Yes. You can select multiple students from the roster and send payment links in bulk. **Q: Can parents make a payment without using the payment email?** **A:** Yes. If payment is still pending, parents can log directly into their AfterSchool HQ account and select **“Give Consent & Pay”** from their dashboard. **Q: What payment methods can families use?** **A:** Available payment methods depend on your organization’s payment setup and may include ***credit card, debit card, or ACH/bank transfer**.* **Q: Can I resend a payment link?** **A:** Yes. If a family needs another payment link, you can repeat the payment link process from the student roster to send it again.   💡If you experience any issues or have further questions with **“How to Send Payment Links”**, don't hesitate to get in touch with our support team at [**support@afterschoolhq.com**](mailto:support@afterschoolhq.com)***.*** - [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#main-content) - [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started) - [Parents & Registrants](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#main-content) - [Your Account](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#your-account) - [Registration](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#registration) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#check-in-check-out) - [Billing & Payments](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#billing-payments) - [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#main-content) - [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings) - [Creating & Managing Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#creating-managing-activities) - [Activity Billing & Pricing](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#activity-billing-pricing) - [Sharing & Promoting Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#sharing-promoting-activities) - [Registration & Enrollment](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#registration-enrollment) - [Student Roster & Communication](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#student-roster-communication) - [Attendance](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#attendance) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out) - [Forms & Surveys](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#forms-surveys) - [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting) - [Staff & Volunteers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#staff-volunteers) - [Reports & Data](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#reports-data) - [Integrations](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#integrations) - [Referral Partners](https://support.afterschoolhq.com/knowledge/referral-partners?hsLang=en) - [FAQs](https://support.afterschoolhq.com/knowledge/faqs?hsLang=en) - [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en) [![Chill listening crop-3](https://support.afterschoolhq.com/hs-fs/hubfs/ahq-flight-logo@0-75x-3.png?width=21&height=24&name=ahq-flight-logo@0-75x-3.png "Chill listening crop-3")](https://go.afterschoolhq.com/?hsLang=en) AfterSchool HQ Help Center Copyright © 2026, AfterSchool HQ