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How to Send Payment Links

Learn how to send payment links to families and understand what parents see when completing payment for an activity.

Payment links allow providers to quickly send families a direct payment request for an activity registration. Families will receive an email with a secure link where they can log in and complete payment online.

00:05: This article explains how to send a payment link to a participant

00:06: You will learn how to send payment links and see the parent point of view

00:10: From the left-hand menu, click "Activity Center."

00:14: Click "Extracurricular Activities" to view the list of available programs.

00:19: Open the specific activity

00:21: you would like to manage payments for.

00:24: Open the Students tab to access your participant roster

00:28: Select the students who should receive a payment request.

00:32: Click Send Payment Link to begin the payment email process.

00:36: Review the confirmation window to verify the correct recipients were selected

00:41: Click Send Email(s) to officially deliver the payment links to families

00:46: Once the emails are sent successfully, click Done to return to your activity

00:52: Families

00:52: will receive an email containing a secure payment link for the activity.

00:57: Parents simply click the secure link, log into their account, and continue to the payment

01:02: page

01:04: Once logged in, parents can also click "Give Consent & Pay" to complete the payment

01:09: process.

01:11: You have successfully managed the payment process for an extracurricular activity

01:15: in AfterSchool HQ.

01:17: Thanks for watching!

 

 

1. Access Activity Center

From the left-hand menu, click “Activity Center.”

 

2. Open Extracurricular Activities

Click “Extracurricular Activities” to view your list of activities and programs.

 

3. Select an Activity

Open the specific activity you would like to manage payments for.

💡 Tip: You can send payment links for individual students or multiple students at the same time.

 

4. Open the Students Tab

Click “Students” to view all enrolled participants for the activity.

 

5. Select Students

Check the box next to the student or students you want to send payment links to.

💡 Tip: You can bulk-send payment links to multiple families at once to save time.

 

6. Send Payment Link

Click “Send Payment Link” to begin the payment email process.

 

7. Review Confirmation Window

A confirmation window will appear showing which families will receive the payment email.

💡 Tip: Always double-check the selected families before sending payment requests.

 

8. Confirm Email Sending

Click “Send Email(s)” to send the payment link email.

 

9. Finish the Process

Click “Done” to return to the activity dashboard.

 

10. Parent View: What Families See

Families will receive an email containing a secure payment link for the activity.

💡 Tip: Parents should check their spam or junk folder if they do not see the email in their inbox.

 

11. Parent Login & Payment Access

Parents will click the payment link, log into their AfterSchool HQ account, and proceed to payment.

 

13. Give Consent & Pay

Once logged in, parents can click “Give Consent & Pay” to complete the payment process.

💡 Tip: Families can complete payment using approved online payment methods such as Debit, Credit & ACH.

 

Frequently Asked Questions

Q: Why did a parent not receive the payment email?

A: Ask the family to:

  • Check spam/junk folders
  • Confirm the email address on file is correct
  • Verify they are using the correct AfterSchool HQ account

Q: Can I send payment links to multiple families at once?

A: Yes. You can select multiple students and send payment links in bulk.

Q: Can parents pay without the payment email?

A: Yes. Parents can also log directly into their AfterSchool HQ account and click “Give Consent & Pay” from their dashboard if payment is pending.

Q: What payment methods can families use?

A: Available payment methods depend on your organization’s setup and may include:

  • Credit card
  • Debit card
  • ACH/bank transfer

Q: Can I resend a payment link?

A: Yes. Simply repeat the payment link process from the student roster if a family needs a new link.

 

💡If you experience any issues or have further questions with “How to Send Payment Links”, don't hesitate to get in touch with our support team at support@afterschoolhq.com.