--- title: How to Update Your Payment Method for Your AfterSchool HQ Subscription description: Learn how to request a payment method update for your AfterSchool HQ subscription. --- [Skip to content](https://support.afterschoolhq.com/knowledge/how-to-update-your-payment-method-for-your-afterschool-hq-subscription#main-content) English Show submenu for translations ![ASHQ Logo Vert Flat.png\]](https://support.afterschoolhq.com/hs-fs/hubfs/ASHQ%20Logo%20Vert%20Flat.png?height=40&name=ASHQ%20Logo%20Vert%20Flat.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to afterschoolhq.com](https://go.afterschoolhq.com/) [Go to afterschoolhq.com](https://go.afterschoolhq.com/?hsLang=en) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [AHQ Help Center](https://support.afterschoolhq.com/knowledge?hsLang=en) 2. [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en) 3. [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings) # How to Update Your Payment Method for Your AfterSchool HQ Subscription ## Learn how to request a payment method update for your AfterSchool HQ subscription. If you need to update the payment method connected to your AfterSchool HQ subscription, our Support Team can assist you by sending a secure payment update link.   ### **1. Contact Support** To update your payment method, please contact the **AfterSchool HQ** Support Team at: **[support@afterschoolhq.com.](mailto:support@afterschoolhq.com)** Once your request is received, our team will send you a secure payment update link so you can safely update your billing information. **When reaching out, include:** - Your organization name - The email address associated with your account - A brief request to update your subscription payment method > **💡 Tip:** Updating your payment method before a card expires can help prevent interruptions to your subscription services.   ### **2. Use the Secure Payment Link Provided** Open the secure payment update link received from Stripe and follow the prompts to update your billing information. > **💡 Tip:** For security purposes, payment method updates should only be completed through the secure link provided by the Support Team.   --- #### **Frequently Asked Questions** **Q: Why can’t I update my payment method directly in the platform?** **A:** At this time, subscription payment method updates are handled through the Support Team to ensure billing information is updated securely. **Q: What information should I include when contacting support?** **A:** Please include your organization name and the email address connected to your AfterSchool HQ account. **Q: How long does it take to receive the payment update link?** **A:** Our Support Team will send the secure payment update link as soon as possible after receiving your request. **Q: Will updating my payment method affect my subscription settings?** **A:** No. Updating your payment method will only change the billing information associated with your subscription.   💡If you experience any issues or have further questions with **“How to Update Your Payment Method for Your AfterSchool HQ Subscription”**, don't hesitate to get in touch with our support team at [**support@afterschoolhq.com**](mailto:support@afterschoolhq.com)***.*** - [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#main-content) - [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started) - [Parents & Registrants](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#main-content) - [Your Account](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#your-account) - [Registration](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#registration) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#check-in-check-out) - [Billing & Payments](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#billing-payments) - [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#main-content) - [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings) - [Creating & Managing Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#creating-managing-activities) - [Activity Billing & Pricing](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#activity-billing-pricing) - [Sharing & Promoting Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#sharing-promoting-activities) - [Registration & Enrollment](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#registration-enrollment) - [Student Roster & Communication](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#student-roster-communication) - [Attendance](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#attendance) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out) - [Forms & Surveys](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#forms-surveys) - [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting) - [Staff & Volunteers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#staff-volunteers) - [Reports & Data](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#reports-data) - [Integrations](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#integrations) - [Referral Partners](https://support.afterschoolhq.com/knowledge/referral-partners?hsLang=en) - [FAQs](https://support.afterschoolhq.com/knowledge/faqs?hsLang=en) - [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en) [![Chill listening crop-3](https://support.afterschoolhq.com/hs-fs/hubfs/ahq-flight-logo@0-75x-3.png?width=21&height=24&name=ahq-flight-logo@0-75x-3.png "Chill listening crop-3")](https://go.afterschoolhq.com/?hsLang=en) AfterSchool HQ Help Center Copyright © 2026, AfterSchool HQ