---
title: How to Use Coupons for Subscriptions
description: You can now apply coupons to subscription-based activities in AfterSchool HQ, giving you more flexibility when offering discounts to families.
---

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# How to Use Coupons for Subscriptions

## You can now apply coupons to subscription-based activities in AfterSchool HQ, giving you more flexibility when offering discounts to families.

With this update, you’re in control of whether a coupon applies to:

- ✅ Registration fees
- ✅ Recurring subscription payments
- ✅ Or both

This ensures discounts behave exactly how you expect—both in checkout and in ongoing billing.

---

#### **How to Create or Edit a Coupon in AfterSchool HQ 🧾**

To get started, head to your **Accounting** settings.

### **Create a New Coupon**

1. Click **Accounting** in the left-hand sidebar
2. Select the **Coupons** tab
3. Click the green **Add Coupon** button in the top-right corner

### **Edit an Existing Coupon**

- Locate the coupon by name
- Click the green **Edit** button next to the coupon

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-42-6561-PM.png?width=2048&height=993&name=undefined-Feb-02-2026-05-17-42-6561-PM.png)

---

#### **Apply to Subscriptions Toggle Explained 🔄**

On the **Add Coupon** screen, you’ll see a toggle labeled **Apply to Subscriptions**. This setting determines whether your coupon can be used with subscription-based activities.

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-41-5287-PM.png?width=896&height=180&name=undefined-Feb-02-2026-05-17-41-5287-PM.png)

### **Apply to Subscriptions: OFF (Default) 🚫**

When this toggle is OFF, the coupon behaves exactly as it always has.

- You can apply it to activities with **registration fees**
- No subscription-related options appear
- The discount applies **only to the registration fee**
- **Subscription-only activities** are not available for selection

---

### **Apply to Subscriptions: ON ✅**

When you turn this toggle ON:

- The coupon can be used for **subscription-based activities**
- An additional option appears to control how registration fees are handled

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-44-6650-PM.png?width=898&height=230&name=undefined-Feb-02-2026-05-17-44-6650-PM.png)

---

#### **Exclude Discount on Registration Fee 🧮**

This option appears **only** when **Apply to Subscriptions** is ON.

### **Exclude Discount on Registration Fee: NO (Default)**

When set to **No**, the discount applies to:

- The **initial registration fee** (if applicable)
- **All recurring subscription payments**

### **Exclude Discount on Registration Fee: YES**

When set to **Yes**, the discount applies **only** to recurring subscription payments.

- For **subscription activities**, the registration fee remains full price
- For **registration-only activities**, the registration fee will still be discounted

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-41-7962-PM.png?width=892&height=228&name=undefined-Feb-02-2026-05-17-41-7962-PM.png)

---

#### **How to Select Activities for a Coupon 📋**

The activities you can select depend on whether **Apply to Subscriptions** is turned ON or OFF.

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-43-1997-PM.png?width=934&height=1106&name=undefined-Feb-02-2026-05-17-43-1997-PM.png)

### **When Apply to Subscriptions is OFF 🚫**

You can select:

- Activities with **registration fees**
- Activities that include both **registration fees and subscriptions**

In this case:

- The discount applies **only to the registration fee**
- **Subscription-only activities** are not available

---

### **When Apply to Subscriptions is ON ✅**

You can select:

- Activities with **registration fees**
- Activities with **subscriptions**

You can also:

- Search for eligible activities
- Select any activity that supports registration fees or subscriptions

🚫 Activities with **no registration fee and no subscription** (such as Attendance Based Billing activities or payment plans) cannot be selected.

---

#### **Saving a Coupon ✅**

To save a coupon, you must select **at least one activity**.

- The **Save** button stays disabled until an activity is selected
- Hovering over the disabled Save button (or tapping it on mobile) shows:  
  “Please select at least one activity.**”**

**![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-44-0008-PM.png?width=2048&height=1441&name=undefined-Feb-02-2026-05-17-44-0008-PM.png)**

### **Saving with Apply to Subscriptions OFF**

If **Apply to Subscriptions** is OFF when you save:

- The system automatically:
  
    - Turns **Apply discount to registration fee** OFF
    - Removes any previously selected **subscription activities**

---

#### **Turning Off “Apply to Subscriptions” for an Existing Coupon 🔄**

If you turn **Apply to Subscriptions** OFF on a coupon that already includes subscription activities:

- All subscription activities are automatically unselected
- You’ll see a toast message:  
  **“The selected subscription activities will be removed once you save this coupon.”**

After saving, the coupon will no longer apply to subscription-based activities.

---

#### **Coupon Restrictions After First Use 🔒**

Once a coupon has been used **at least once**, certain fields and actions become locked to protect existing payments.

If you want to prevent the coupon from being used again, you can update the **Number of Uses** to **0**, which will stop any future use while preserving existing payments.

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-43-5729-PM.png?width=1142&height=1126&name=undefined-Feb-02-2026-05-17-43-5729-PM.png)

### **Locked Fields (Add Coupon Screen)**

You can no longer edit:

- Coupon name
- Coupon code
- Expiry date
- Discount amount
- Apply to Subscriptions toggle

These fields appear disabled, with tooltips explaining why changes aren’t allowed.

### **Disabled Actions (Coupon List Screen)**

On the coupon list:

- **Delete** and **Disable** buttons are grayed out
- The coupon **cannot be deleted or disabled**

---

#### **How Coupons Work During Checkout 🛒**

### **General Coupon Validation**

When a family enters a coupon, AfterSchool HQ checks that:

- The coupon exists
- It is active
- It is valid and not expired

![](https://support.afterschoolhq.com/hs-fs/hubfs/undefined-Feb-02-2026-05-17-42-0320-PM.png?width=2048&height=1219&name=undefined-Feb-02-2026-05-17-42-0320-PM.png)

---

### **Checkout Behavior: Apply to Subscriptions OFF**

The coupon:

- Applies only to:
  
    - Activities with registration fees
    - Activities you explicitly selected
- Does **not** apply to:
  
    - Subscription-only activities
    - Attendance Based Billing activities

---

### **Checkout Behavior: Apply to Subscriptions ON**

The coupon:

- Can apply to:
  
    - Activities with registration fees
    - Activities with subscriptions
- Applies **only** to activities you selected
- Does **not** apply to:
  
    - Activities with neither registration fees nor subscriptions (such as Attendance Based Billing activities)

---

#### **Registration Fee Discount Rules 💡**

- If **Exclude Discount on Registration Fee** is ON → the registration fee stays full price
- **If it is OFF →** the discount applies to both the registration fee and the subscription **(unless the activity is registration-only; in that case, the discount applies to the registration fee only).**

---

#### **Subscription Payments & Stripe Integration 💳**

After checkout:

- The coupon is attached to the subscription in Stripe
- All future subscription payments automatically include the discount

Additional notes:

- If a coupon is removed and re-applied during registration, validation runs again
- If a subscription is canceled due to a student withdrawal (not canceled directly in Stripe) and later restarted, the system verifies that the coupon is still valid before applying it.

---

#### **ACH Payments with Coupons 🏦**

If a subscription activity is linked to an active coupon:

- **ACH payments remain available** at checkout

---

#### **Accounting & Reporting for Subscription Coupons 📊**

In **Accounting \> Subscriptions & Plans**:

- A tooltip appears next to the **Payment number**
- The tooltip displays the coupon discount applied
- This matches the behavior already available in the **Payments** tab

---

#### **Need Help? 🤝**

If you have questions about using coupons with subscription-based activities or need assistance, our support team is happy to help.

📧 Contact us at **support@afterschoolhq.com**

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