Managing Check-In & Check-Out Without PIN Verification

Need more flexibility with your Check-In and Check-Out process? AfterSchool HQ now offers a more flexible and streamlined experience, giving providers greater control over how students are checked in and out.

With this feature, providers can customize how PIN verification is handled based on their organization’s needs—including the option to disable PIN verification entirely.

1. Open Account Settings

Navigate to “Account & Settings → Settings”

💡Tip: Make sure you are logged in as the account Owner to access organization-level Check-In/Out settings.

2. Locate Check In/Out Settings

Scroll down to the “Check In/Out” section.

3. Select Your PIN Preference

Use the dropdown menu to choose your preferred PIN verification option:

Always Require PIN
Require PIN for Check-In & Check-Out (CICO) Activities Only
Never Require PIN

💡Tip: Choose the option that best fits your operational workflow and security needs.

4. Review the Legal Acknowledgement

A legal acknowledgement prompt will appear before the setting can be saved.

⚠️ Carefully review the legal acknowledgement before saving changes, as this impacts how student verification is handled.

5. Save Your Changes

Confirm and save your updated settings.

💡Tip: After saving, we recommend testing the Check-In and Check-Out process to ensure the updated settings work as expected for your staff and families.

Important Notes

⚠️ Legal acknowledgement is required
This setting must be updated directly by the provider. AfterSchool HQ staff cannot make this change on behalf of providers.

⚠️ District notifications are automatic
For district accounts, confirmation emails will be sent to both the District Admin and Account Owner whenever this setting is changed.

Frequently Asked Questions

Q: Can AfterSchool HQ Support change this setting for me?
A: No. Because legal acknowledgement is required, providers must update this setting directly within their account.

Q: Will anyone be notified if this setting changes?
A: Yes. District accounts automatically send confirmation emails to the District Admin and Account Owner.

Q: What happens if PIN verification is disabled?
A: PIN verification will no longer be required for Check-In and Check-Out activities.

Q: Will QR Code and Kiosk verification change?
A: Yes. A future update will allow users to verify using their account email address instead of a phone number and PIN.

💡If you experience any issues or have further questions with “Managing Check-In & Check-Out Without PIN Verification”, don't hesitate to get in touch with our support team at support@afterschoolhq.com.