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Understanding Registration Statuses in AfterSchool HQ

After registering for an activity, you’ll see a status attached to your child’s registration. These statuses let you know if the spot is confirmed or if additional steps are needed.

This guide walks you through each status and what happens next.

 

Registration Statuses Explained

1. Reserved

Your registration has been accepted and finalized by the activity provider.

💡 What this means: Your child has a confirmed spot in the activity. No further action is required unless the provider contacts you for additional information.

 

2. Applied

Your registration has been submitted and is waiting for review by the activity provider.

💡 What this means: The provider will review your application and update the status once a decision is made.

 

3. Reserved Pending Payment

Your spot is reserved, but payment has not yet been completed.

💡 What this means: You’ll need to submit payment to finalize the registration. If payment is not completed within the required timeframe, the spot may be released.

 

4. Reserved Pending Parental Consent

The registration is waiting for a parent or guardian to provide required consent.

💡 What this means: A consent form or approval must be completed before the registration can move forward.

 

5. Invited

The activity provider has invited you to complete a registration.

💡 What this means: You can accept the invitation and finish the registration steps to secure the spot.

 

6. Declined

The registration was not approved by the activity provider.

💡 What this means: This may be due to capacity limits, eligibility requirements, or provider-specific criteria. You can contact the provider directly for more details.

 

7. Waiting List

The activity is currently full, but your child has been placed on the waiting list.

💡 What this means:
If a spot opens up, the provider may contact you to continue the registration.

 

💡 Tip: Registration statuses can change as providers review applications or as required steps are completed.

💡 Make sure your contact information is up to date so you don’t miss important updates.

💡 If you’re unsure why a status hasn’t changed, reaching out to the activity provider directly is often the fastest way to get clarity.

Frequently Asked Questions

Q: Do I need to take action for every status?
A: Not always. Some statuses are informational, while others may require action from you, such as completing payment or providing consent.

Q: How will I know if my registration status changes?
A: Status updates are reflected in your account, and you may also receive email notifications depending on the provider’s settings.

Q: Can AfterSchool HQ change a registration status for me?
A: Registration statuses are typically controlled by the activity provider. If you have questions or concerns, it’s best to contact the provider directly.

Q: What should I do if my registration has been pending for a long time?
A: We recommend contacting the activity provider to check on the status and confirm if any additional steps are needed.

 

💡If you experience any issues or have further questions with “Understanding Registration Statuses in AfterSchool HQ”, don't hesitate to get in touch with our support team at support@afterschoolhq.com.