--- title: How to Use Kiosk Mode description: Kiosk Mode offers a streamlined way for students or participants to self check‑in and check‑out for activities. It works especially well in public or semi‑public spaces (e.g. lobbies, entrances) where you want to minimize staff intervention. --- [Skip to content](https://support.afterschoolhq.com/knowledge/using-kiosk-mode#main-content) English Show submenu for translations ![ASHQ Logo Vert Flat.png\]](https://support.afterschoolhq.com/hs-fs/hubfs/ASHQ%20Logo%20Vert%20Flat.png?height=40&name=ASHQ%20Logo%20Vert%20Flat.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to afterschoolhq.com](https://go.afterschoolhq.com/) [Go to afterschoolhq.com](https://go.afterschoolhq.com/?hsLang=en) Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [AHQ Help Center](https://support.afterschoolhq.com/knowledge?hsLang=en) 2. [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en) 3. [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out) # How to Use Kiosk Mode ## Kiosk Mode offers a streamlined way for students or participants to self check‑in and check‑out for activities. It works especially well in public or semi‑public spaces (e.g. lobbies, entrances) where you want to minimize staff intervention. # [How to use Kiosk Mode](https://app.guidde.com/playbooks/46agysYyShfNCPJ3tZSa6u) This guide will walk you through using Kiosk Mode in Afterschool HQ. ### Go to [afterschoolhq.com](https://afterschoolhq.com) ### 1. Introduction You'll need to run Kiosk Mode on a tablet or computer for participants to use. Make sure the device is connected to the internet and placed in a secure, easily accessible location. Kiosk Mode can only be used during an active period of a scheduled activity, and there must be registered attendees associated with that activity. Once everything is set up and your activity is live, you're ready to start checking in students or participants using Kiosk Mode. ![Introduction](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2F9u9Pzd7sAf9jAewMwTvBtD_doc.png?alt=media&token=e85ba333-a6e7-4ce4-bdc8-dea9761f57ab) ### 2. Provider PIN Code Copy your Provider Pin Code. ![Provider PIN Code](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2F8azAsg2JxSvqRv6Yx4Pcib_doc.png?alt=media&token=1b8251ac-9361-4074-b604-2c7e6308bc0a) ### 3. Regular Kiosk From your dashboard or home page, locate the Kiosk Mode dropdown and select "Regular Kiosk". ![Regular Kiosk](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2Fg7wnwki8VCEGmS2LdJQdm4_doc.png?alt=media&token=405c6ee4-d201-4196-aa3e-ff112f9b30a8) ### 4. Enter the Provider PIN Paste your Provider PIN. ![Enter the Provider PIN](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FdJmPwH8uWPjCbuiV2rjui6_doc.png?alt=media&token=d5120612-05b7-488e-b81b-4525405f569c) ### 5. Proceed Click on "Proceed" ![Proceed](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2Fr4WeQUxMQuwECecX1nhMzf_doc.png?alt=media&token=15cc3109-f9e5-4726-8ca7-9a9f150d6e9f) ### 6. Search for the attendee Search for the attendee by name. Only attendees who are registered in the active activity and whose profiles are complete will appear. ![Search for the attendee](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FxADiS7G1aJCUB6PDB9f6pj_doc.png?alt=media&token=cc3e2a65-497e-41a0-b517-e1e267ee88b7) ### 7. Select the name Click on the attendee's name. ![Select the name](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2Ff3qfYvPrXNUUwed8ayMPPK_doc.png?alt=media&token=26a826ba-b5ad-40b4-9168-7cdf79c2e6e3) ### 8. Phone Number Enter the phone number associated with their account. ![Phone Number](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2F7dquqqdTNgF4bbzMFMivDR_doc.png?alt=media&token=962431b7-f5d0-42c4-9a54-f112c14083db) ### 9. Proceed Click on "Proceed" ![Proceed](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FqrXRwomfvRvd9tE8oPF8QW_doc.png?alt=media&token=ca196369-332e-460e-aefc-5d26256799d7) ### 10. Parent/Guardian PIN Enter the parent/guardian PIN. ![Parent/Guardian PIN](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FvVHn4RiPLu1ocewwdYgU9G_doc.png?alt=media&token=6773f47b-f03b-4d55-af16-ecd0c79b9bbf) ### 11. Proceed Click on "Proceed" ![Proceed](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FtTsscS2pazC3TSsb8HUnvg_doc.png?alt=media&token=b38b164e-6459-4141-a2a8-cf5e0d09ed8d) ### 12. Select the activity Select which activity (from those available to that attendee) they are checking in or out for. ![Select the activity](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2Fe7NjWUmW5ogcRXaovEh6mW_doc.png?alt=media&token=a04f91ae-5c3f-4c98-a530-de04199d6b3e) ### 13. Next Click on "Next" ![Next](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2Fh5qoRMma78QW1UDjSwBqNX_doc.png?alt=media&token=71aa486b-df66-4b0f-a055-3a85f007a4e2) ### 14. Check In/Out Forms If there are check‑in questions or forms configured, fill them out when prompted. ![Check In/Out Forms](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FdcH9mnEHKvge9qkVdPUsQJ_doc.png?alt=media&token=8fb9dc28-a2af-44e7-89f4-e357465adc65) ### 15. Wet Signature If required, a parent or guardian may sign (wet signature). ![Wet Signature](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FxrgZyybji6rhLq9ozhAHGD_doc.png?alt=media&token=be18882a-0025-4beb-b819-9d94e635af3b) ### 16. Complete Click on "Complete". ![Complete](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2F8ZLg5BpAE8gari3BFRmtEp_doc.png?alt=media&token=02aefc5a-6ce0-4451-8aea-8a59be65d5b6) ### 17. Close Once complete, you'll see a confirmation screen. Click Close to finish and the next person can follow the same steps. ![Close](https://static.guidde.com/v0/qg%2FZH1Vv3UfVbQTSraftO1noDY34Lp1%2F46agysYyShfNCPJ3tZSa6u%2FrPbhSQGGoTE7Wh4xBVPQrr_doc.png?alt=media&token=b974cc7a-9d27-4233-8385-a312d54b2c9c) [Powered by **guidde**](https://www.guidde.com) ### FREQUENTLY ASKED QUESTIONS ### 1. **Why can’t I start Kiosk Mode today?** If Kiosk Mode isn’t working, it’s usually because a required step hasn’t been completed. Here’s what to check: **a)** Ensure that [Check-In/Check-Out is enabled](https://support.afterschoolhq.com/knowledge/providers-enabling-check-in-check-out-for-activities?hsLang=en) for that activity. Need help enabling it? **b)** Make sure you have an [activity scheduled for today](https://support.afterschoolhq.com/knowledge/how-to-set-up-a-schedule-for-your-activity?hsLang=en) — Kiosk Mode only works during active, scheduled sessions. ### 2. Express Mode vs Regular (PIN vs No PIN) - Regular Kiosk Mode requires the parent/guardian PIN. This helps ensure identity and security. - If you prefer faster check‑ins or don’t want to rely on PINs, you may use [Express Mode](https://support.afterschoolhq.com/knowledge/how-to-use-express-mode?hsLang=en) (if available). This bypasses the PIN requirement, truncating some steps. Be aware: this can make check‑ins less secure. ### 3. **Can I collect information when participants check in?** Yes! You can gather custom information during the Check-In or Check-Out process by attaching a form. [Click here to learn how.](https://support.afterschoolhq.com/knowledge/check-in-check-out-forms?hsLang=en) ### 4. **Is Check-In & Check-Out available to all subscribers?** This feature is available on select subscription plans. To check if your account is eligible, please contact us at [support@afterschoolhq.com](https://support.afterschoolhq.com/knowledge/support@afterschoolhq.com?hsLang=en).     ![](https://support.afterschoolhq.com/hs-fs/hubfs/image-png-Sep-15-2025-05-41-31-4675-AM.png?width=472&height=529&name=image-png-Sep-15-2025-05-41-31-4675-AM.png)   --- 💡 If you have any questions or experience any technical difficulties with **How to Use Kiosk Mode** in AfterSchool HQ, we want to hear from you. Contact us at [support@afterschoolhq.com](mailto:support@afterschoolhq.com). - [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#main-content) - [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started) - [Parents & Registrants](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#main-content) - [Your Account](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#your-account) - [Registration](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#registration) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#check-in-check-out) - [Billing & Payments](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#billing-payments) - [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#main-content) - [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings) - [Creating & Managing Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#creating-managing-activities) - [Activity Billing & Pricing](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#activity-billing-pricing) - [Sharing & Promoting Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#sharing-promoting-activities) - [Registration & Enrollment](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#registration-enrollment) - [Student Roster & Communication](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#student-roster-communication) - [Attendance](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#attendance) - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out) - [Forms & Surveys](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#forms-surveys) - [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting) - [Staff & Volunteers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#staff-volunteers) - [Reports & Data](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#reports-data) - [Integrations](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#integrations) - [Referral Partners](https://support.afterschoolhq.com/knowledge/referral-partners?hsLang=en) - [FAQs](https://support.afterschoolhq.com/knowledge/faqs?hsLang=en) - [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en) [![Chill listening crop-3](https://support.afterschoolhq.com/hs-fs/hubfs/ahq-flight-logo@0-75x-3.png?width=21&height=24&name=ahq-flight-logo@0-75x-3.png "Chill listening crop-3")](https://go.afterschoolhq.com/?hsLang=en) AfterSchool HQ Help Center Copyright © 2026, AfterSchool HQ