- AHQ Help Center
- Parents
- Check In/Out
Setting Up Your Check-In and Check-Out
Not all providers use the Check-In/Check-Out feature, and some only require it for specific activities. If yours does, this guide will help you set up and manage your secure PIN.
In this video, we will walk you through the steps to set up and update your Check In and Check Out credentials in your AfterSchool HQ account.
1. Introduction
Not all activity providers use the Check-In Check-Out feature, and some may require it for specific activities while others do not. If you're participating in an activity that requires it, this guide will walk you through setting up and managing your secure PIN code.

2. Profile
From your home dashboard, click on "Profile".

3. Check In/Out Tab
Go to the "Check-In and Out" section.

4. Phone Number & PIN
Enter your phone number to create your PIN.

5. Verification Code
Click Send Verification Code. You'll receive a text message with a code.

6. Verify
Type in the verification code you received and click "Verify".

7. Verified Phone Number
Once verified, your number will show as "Verified" on the page.

This guide walked you through Setting Up Your Check In and Check Out Credentials on Afterschool HQ. Thanks for watching!
Frequently Asked Questions
I’ve set my PIN—how do I use it to Check In or Out?
Great! Follow this guide to start using Check-In & Check-Out.
Need to reset or update access?
💡If you have any questions or experience any technical difficulties Setting Up Your Check-In and Check-Out Credentials, don't hesitate to get in touch with our support team at support@afterschoolhq.com.