Activity Billing & Pricing: Your Quick Reference Guide
Explore the available activity billing options, understand when to use each one, and find step-by-step instructions for setting up and managing payments.
Choosing the right billing structure is an important part of setting up an activity in AfterSchool HQ. Whether your organization charges a one-time registration fee, offers recurring subscriptions, bills based on attendance, or provides discounts and scholarships, understanding your options can help you create a smoother payment experience for families.
This guide serves as a quick reference to help you explore the available billing features and find the appropriate setup instructions.
โBefore You Begin
Before configuring payments for an activity, consider the following:
- Activity Pricing: Will the activity be free or paid?
- Payment Structure: Will families pay a registration fee, follow a payment plan, subscribe to recurring payments, or be billed based on attendance?
- Payment Timing: When should families be charged?
- Discounts: Will your organization offer coupons, scholarships, or reduced fees?
- Payment Collection: Does your organization need to connect a bank account to receive payments?
- Billing Compatibility: Are the billing options you want to use together supported?
Recommended Reading Before Going Live:
โ ๏ธ Important: Some pricing and billing settings cannot be changed after they have been configured. Review your payment setup carefully before making your activity available for registration.
1. Free Activities
Best for: Programs that do not require families to pay to participate.
If your organization offers a free activity, you can configure it without requiring an activity fee.
This is commonly used for community programs, free enrichment opportunities, and other no-cost activities.
2. Registration Fees
Best for: Programs that charge a fee when a participant registers.
Registration fees allow organizations to establish a cost associated with joining an activity.
Before configuring a registration fee, review whether your program also requires additional payments and confirm that the intended billing combination is supported.
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3. Registration Payment Plans
Best for: Programs that need a structured payment arrangement for registration-related charges.
Registration payment plans provide an option for organizing eligible payments according to a configured plan.
This can be useful when your organization's registration pricing should not be collected as a single upfront payment.
๐ Step-by-Step Guide:
4. Subscription Billing
Best for: Ongoing programs that collect payments on a recurring basis.
Subscription billing allows organizations to configure recurring payment arrangements for activities.
This option may be appropriate for programs that charge families regularly throughout their participation.
Before setting up a subscription, review the billing schedule and any additional payment requirements.
๐ Step-by-Step Guide:
5. Attendance-Based Billing
Best for: Programs that charge families based on student attendance.
Attendance-based billing allows organizations to calculate charges using recorded attendance and the billing rules configured for the activity.
This option can be useful when the amount owed depends on participation rather than a fixed recurring charge.
Accurate attendance records are particularly important when using this billing method.
๐ Step-by-Step Guides:
๐ก Tip: Review your attendance tracking procedures before enabling attendance-based billing to help ensure that charges reflect the appropriate participation records.
6. Coupons for Discounts and Scholarships
Best for: Organizations offering reduced fees to eligible families.
Coupons can help organizations provide discounts for qualifying participants, including scholarship recipients or families eligible for special pricing.
Before sharing a coupon, confirm that its configuration matches the intended discount.
๐ Step-by-Step Guide:
7. Coupons for Subscriptions
Best for: Programs that need to apply eligible discounts to subscription billing.
Subscription discounts have their own setup considerations. Review the dedicated instructions before configuring a coupon for recurring payments.
๐ Step-by-Step Guide:
8. Donations
Best for: Organizations that want to collect contributions in support of their programs.
AfterSchool HQ provides a donation collection workflow for organizations that want to receive contributions.
๐ Step-by-Step Guide:
9. Track Payments Received Outside AfterSchool HQ
If your organization receives payments through an external method, you can use the available manual payment tracking workflow to record those payments.
This can help your team maintain more complete payment records.
๐ Step-by-Step Guide:
10. Process Refunds
If your organization needs to refund a payment, follow the appropriate refund workflow.
๐ Step-by-Step Guide:
11. Which Billing Option Should I Choose?
| Billing Option | What It's Used For |
|---|---|
| Free Activity | Programs that do not charge a participation fee. |
| Registration Fee | Collecting a fee associated with registering for an activity. |
| Registration Payment Plan | Allowing families to pay registration-related charges through a structured payment arrangement. |
| Subscription Billing | Collecting recurring payments for ongoing programs. |
| Attendance-Based Billing | Charging families based on recorded attendance and configured billing rules. |
| Coupons & Scholarships | Providing eligible families with discounts or reduced pricing. |
| Donations | Collecting contributions to support your organization's programs. |
| Manual Payment Tracking | Recording payments received outside AfterSchool HQ. |
| Your Program's Needs | Start Here |
|---|---|
| Families participate for free | Free Activity |
| Families pay a registration charge | Registration Fee |
| Families need a structured registration payment arrangement | Registration Payment Plan |
| Families are charged on a recurring basis | Subscription Billing |
| Charges depend on student attendance | Attendance-Based Billing |
| Some families qualify for reduced pricing | Coupons & Scholarships |
| Subscription participants qualify for discounts | Coupons for Subscriptions |
| Your organization wants to collect contributions | Donations |
| Your organization receives payments outside the platform | Manual Payment Tracking |
๐ก Important: This table is intended to help you identify which billing option to explore. It does not mean that all options can be combined within the same activity.
Before configuring multiple billing features, review Supported Billing & Payment Setup Combinations.
Frequently Asked Questions
Q: Can I create an activity without charging families?
A: Yes. You can configure a free activity if your program does not require payment.
Q: What is the difference between a registration payment plan and a subscription?
A: A registration payment plan is used for a structured arrangement of registration-related payments, while a subscription is intended for recurring billing. Review the dedicated setup articles to determine which option fits your program.
Q: What is attendance-based billing?
A: Attendance-based billing calculates charges using recorded attendance and the billing rules configured for the activity.
Q: Can I combine different billing options?
A: Some billing combinations may be supported, while others may not. Review the Supported Billing & Payment Setup Combinations article before configuring multiple payment features.
Q: Can I offer scholarships or discounted pricing?
A: Yes. Coupons can be used to provide eligible families with discounts or reduced pricing.
Q: Can I apply coupons to subscriptions?
A: AfterSchool HQ provides a dedicated workflow for subscription coupons. Refer to How to Use Coupons for Subscriptions for instructions.
Q: Can I record payments collected outside AfterSchool HQ?
A: Yes. The manual payment tracking workflow allows organizations to record applicable payments received outside the platform.
Q: Can I refund a payment?
A: AfterSchool HQ provides a refund workflow. Refer to How to Process a Refund for the applicable instructions.
Q: Can I change my billing structure after creating an activity?
A: Certain pricing and billing configurations cannot be changed after setup. Review your settings and the payment setup best practices before finalizing your activity.
Q: Where should I start if I'm unsure which payment setup to use?
A: Start with Payment Setup Best Practices Before Going Live and Supported Billing & Payment Setup Combinations. These resources can help you evaluate your intended billing configuration before proceeding.
๐กIf you experience any issues or have further questions with โActivity Billing & Pricing: Your Quick Reference Guideโ, don't hesitate to get in touch with our support team at support@afterschoolhq.com.