Activity Providers
Learn more about the tools to help you organize activities and run your program seamlessly.
Account & Settings
- How to Switch Between Organizations in AfterSchool HQ
- How to Update Your Payment Method for Your AfterSchool HQ Subscription
- How to Use the Global Search in AfterSchool HQ
- How to Update Your User Profile
- How to Enable Two-Factor Authentication (2FA) for Your Organization
- How to Update Your Organization’s Profile
- How to Update or Reset Your Password
Creating & Managing Activities
- How to Publish a Session
- How to Manage Extracurricular Activities in Bulk
- How to Add an Enrollment Period to a Session
- How to Create An Extracurricular Activity
- How to Create a Field Trip
- How to Create a Session and Add Activities
- How to Create a Permission Slip
- How to Set Up a Schedule for Your Activity
- How to Add a Location for an Activity
- How to Write an Effective Activity Description
- How to Update Your Activity Contact Information
- Understanding Activity Settings and Restrictions
- How to Create and Manage Activity Tags
- How to Set an Activity to Invite Only
- How to Feature an Activity
- How to Copy an Activity
- How to Bulk Copy Students to a New Activity
- How to Reopen the Registration Sign-Up Period
- How to Archive and Restore an Activity
- How to Manage Volunteer Opportunities
- How to Create and Manage Activity Notes
- How to Manage Session Activities in Bulk
Activity Billing & Pricing
- Supported Billing & Payment Setup Combinations
- Payment Setup Best Practices Before Going Live
- How to Create a Subscription Plan for Your Activity
- How to Set Up a Registration Payment Plan
- How to Enable Attendance-Based Billing
- How to use Attendance Based Billing
- How to Use Coupons for Discounts and Scholarships
- How to Use Coupons for Subscriptions
- How to Collect Donations
- How to Manually Track Payments Received Outside of AfterSchool HQ
- How to Process a Refund
Sharing & Promoting Activities
Registration & Enrollment
- How to Print a Participant Registration
- How to Use the Registration Log
- Understanding Registration Modes: Register vs Apply
- Understanding Registration Statuses
- How to Enable Incoming Grades
- How Re-Enrollment Works
- How to Invite a Parent to create an Account
- How to Manually Add a Student
- How to View Student Registrations
- How to Edit a Student Registration
- How to Change a Student's Registration Status
- How to Add Session Activities to an Existing Student
- How to Delete a Student Registration
- How to Withdraw a Participant from an Activity
- How to Use the Registration Router to Manage Participants Across Activities
Student Roster & Communication
- How to Manage Participant Tags in Bulk
- How to Navigate Participant Profiles
- How to View and Manage Student Registrations Within an Activity
- How to add a Drop-In
- How to Create and Manage Student Notes
- How to Access Your Student Roster
- How to Prevent Duplicate Student Records in AfterSchool HQ
- Preventing Duplicate Records in AfterSchool HQ
- Understanding the Student and Contact CRM
- How to Send a Message to Activity Participants & Parents
- How to Create a Contact List
- How to Bulk Move Participants to Another Activity
- How to Download a Student Roster
- How to View a Student’s Authorized Pick-Up Persons
Attendance
Check In & Check Out
- How to Remove a Student from a Specific Attendance Date
- How to View Who Checked a Student In or Out
- Managing Check-In & Check-Out Without PIN Verification
- How to Take Attendance with Check-In & Check-Out Forms
- How to Backlog Attendance with Check-In and Check-Out
- How to Record Multiple Check-Ins and Check-Outs for a Student
- How to Use the AfterSchool HQ Attendance App
- How to Enable Check-In and Check-Out
- How to Set Up and Customize Check-In and Check-Out Forms
- How to Use Kiosk Mode
- How to Use Express Mode
- How to Use the “Checked Out By” Field
- How to Correct or Bulk Update Check-In and Check-Out Times
- How to Enable Wet Signature Requirements
- Monitoring Student Check-Outs: How to Track Who’s Still On-Site
- Printable Roster Lists for Check-In & Check-Out
- Check-In and Check-Out QR Code Display Ideas
Forms & Surveys
- How to Send a Survey to Activity Participants
- How to Create and Customize Forms
- How to Disable Form Sections
- How to Print Forms and Surveys for In-Person Use
- How to Use Forms for Meal Tracking
- How to Create a Survey
- How to Publish a Survey and View Submissions
- How to Export Survey Submissions
- How to Set Up Check-In and Check-Out Forms
Payments & Accounting
- How to Withdraw a Participant and Cancel Subscription Payments
- How to Send Payment Links
- How to Connect Your Bank Account to Receive Payments for Your Activities
- How to Access Your Accounting Dashboard
- How to View and Download Payment Details
- How to Access Stripe Payouts
- Understanding your 1099-K from Stripe
- Billing
Staff & Volunteers
Reports & Data
- How to Create and Manage Participant Tags
- How to Email a Student Activity Report
- How to View Activity and Registrant History
- Understanding the Contacts & Registration Search
- Understanding the Unified Student Profile
- Advanced Reports Overview
- How to Send Registration Reports by Activity
- How to Create Custom Views of Submission Reports
- How to Use AiRA, Your AI Reporting Assistant
- Where to Find a Student Note
- How to Access Grafana Reporting in AfterSchool HQ
- Grafana Best Practices: Login, Access & Data Accuracy
- Things to Know When Analyzing Data in Grafana
- How to Find and Export Your Organization's Data