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FAQ
Advanced Stripe Integration
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AHQ Help Center
Parents
Parents
Registration
Billing
Contact
Val Verde
Check In/Out
Account
Activity Information
Language
Activity Providers
Activity Settings
Student Registration
Student Roster
Attendance
Check In/Out
Forms
Accounting
Activity Center
Reports
ISYP
Contacts
Staff
Account Settings
Referral Partners
Contact Us
FAQ
Advanced Stripe Integration
Parents
Navigate your family account, and answer all your questions about AfterSchool HQ's features and how to use them.
Registration
How to Withdraw Your Child from an Activity
How to Create your Family Account
How to Sign Up for Sessions Using the Cart Feature (New Registrant)
How to Register or Apply with an Organization's URL Link
Register and Add a New Child to Your Present Profile
How to Sign-Up for Individual Classes (New Registrant)
How to Sign-up for Individual Classes (Recurring Parent)
See more
Billing
How to Request a Refund in AfterSchool HQ
How to View Your Payment Details
How to Request to Pay Later
How to Complete a Payment by Invoice
Contact
How to Contact an Activity Provider
How to Contact an Activity Instructor
Val Verde
Val Verde Families: How to Access Your Account and Update Your Student's Registration Information
Check In/Out
How to Reset Your PIN for Check In & Check Out
How to Remove and Restore Access to Check In & Check Out
Using Check In & Check Out
Setting Up Your Check In & Check Out Credentials
How to Add Authorized People to Pick Up Your Kids
See more
Account
Log in Error and Password Reset Issues
Update Family Profile
How Can I Opt In/Out to Receive Text Messages From Instructors
Activity Information
How to Find Your Child's Activities
Find the Location of Activity
Language
How to Change Languages on AfterSchool HQ
