---
title: Contacting the AHQ Community Support Team
description: "Need Help? \n\nCan't find an answer in our Knowledge Center? The AHQ Community Support team can help!"
---

[Skip to content](https://support.afterschoolhq.com/knowledge/contacting-the-ahq-community-support-team#main-content)

English

Show submenu for translations

![ASHQ Logo Vert Flat.png\]](https://support.afterschoolhq.com/hs-fs/hubfs/ASHQ%20Logo%20Vert%20Flat.png?height=40&name=ASHQ%20Logo%20Vert%20Flat.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Go to afterschoolhq.com](https://go.afterschoolhq.com/)

[Go to afterschoolhq.com](https://go.afterschoolhq.com/?hsLang=en)

 Hi! How can we help you?

- There are no suggestions because the search field is empty.

1. [AHQ Help Center](https://support.afterschoolhq.com/knowledge?hsLang=en)
2. [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en)

# Contacting the AHQ Community Support Team

## Need Help?  Can't find an answer in our Knowledge Center? The AHQ Community Support team can help!

If you were unable to find an answer to your question in the Knowledge Center, please contact our AHQ Community Support Team and we'll help you get things sorted out right away! 

⭐You can email us at [support@afterschoolhq.com](mailto:support@afterschoolhq.com) and our entire team will receive your inquiry⭐

 

**Live Chat and Email Support are available**

Monday through Friday:

9:00 a.m. EST to 5:00 p.m. EST

 

**National Holiday Off Schedule**

- **Martin Luther King Jr. Day** - January 20
- **Memorial Day** - May 26
- **Juneteenth** - June 19
- **Independence Day** - July 4
- **Labor Day** - September 1
- **Thanksgiving** - November 26
- **Christmas** - December 24-26

 

### Need a Phone Call?

Feel free to request a call by contacting [support@afterschoolhq.com](mailto:support@afterschoolhq.com) and sharing your phone number.

 

### Feature Requests

We always welcome input from our AfterSchool HQ Community.😊

We'll share the feedback with the team to improve our customer's experience, improvement with policies, and anything else that needs attention. 

[Feature](https://app.getbeamer.com/afterschoolhq/requests/en)[Reque](https://app.getbeamer.com/afterschoolhq/requests/en)[st](https://app.getbeamer.com/afterschoolhq/requests/en)

 

💡If you have any questions or experience any technical difficulties, don't hesitate to get in touch with our support team at **[support@afterschoolhq.com](mailto:support@afterschoolhq.com)**.

- [Welcome to AfterSchool HQ!](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#main-content)

    - [Getting Started](https://support.afterschoolhq.com/knowledge/welcome-to-afterschool-hq?hsLang=en#getting-started)
- [Parents & Registrants](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#main-content)

    - [Your Account](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#your-account)
    - [Registration](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#registration)
    - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#check-in-check-out)
    - [Billing & Payments](https://support.afterschoolhq.com/knowledge/parents-registrants?hsLang=en#billing-payments)
- [Activity Providers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#main-content)

    - [Account & Settings](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#account-settings)
    - [Creating & Managing Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#creating-managing-activities)
    - [Activity Billing & Pricing](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#activity-billing-pricing)
    - [Sharing & Promoting Activities](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#sharing-promoting-activities)
    - [Registration & Enrollment](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#registration-enrollment)
    - [Student Roster & Communication](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#student-roster-communication)
    - [Attendance](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#attendance)
    - [Check In & Check Out](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#check-in-check-out)
    - [Forms & Surveys](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#forms-surveys)
    - [Payments & Accounting](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#payments-accounting)
    - [Staff & Volunteers](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#staff-volunteers)
    - [Reports & Data](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#reports-data)
    - [Integrations](https://support.afterschoolhq.com/knowledge/activity-providers?hsLang=en#integrations)
- [Referral Partners](https://support.afterschoolhq.com/knowledge/referral-partners?hsLang=en)
- [FAQs](https://support.afterschoolhq.com/knowledge/faqs?hsLang=en)
- [Contact Us](https://support.afterschoolhq.com/knowledge/contact-us?hsLang=en)

[![Chill listening crop-3](https://support.afterschoolhq.com/hs-fs/hubfs/ahq-flight-logo@0-75x-3.png?width=21&height=24&name=ahq-flight-logo@0-75x-3.png "Chill listening crop-3")](https://go.afterschoolhq.com/?hsLang=en)

AfterSchool HQ Help Center

Copyright © 2026, AfterSchool HQ