In this support article, we will walk you through the process of setting up a PIN code for QR code-based attendance.
Please note that not all activity providers have this feature enabled. Similarly, an activity provider may require check in/out for one activity, but not another.
Setting Up PIN During Registration
After going through an activity provider's registration form and entering your E-Signature, you will arrive at the PIN setup page.
Here you will need to enter your Cell Phone Number and a 4-digit PIN code. If you didn't include a mobile phone number during registration, you will be prompted to add one here, as well. Click Save & Continue.
Please note: The phone number is to identify you, and the PIN code is for security reasons
Managing Your PIN Code and Access in Your Family & Volunteer Account
Here are the steps to set up and update your PIN code in your Family & Volunteer account:
Step 1. Login to your AfterSchool HQ account.
Step 2. Click Profile located on the left-hand side.
• If you are in your Volunteer account, click Account Settings:
• If you are using a mobile device, you will need to tap on this "Menu" icon first:
Step 3. Click Check In/Out
(Desktop View)
(Mobile View)
Step 4. You will need to enter your Cell Phone Number and then enter the desired PIN Code:
Step 5. You will then need to verify your phone number by clicking Send Verification Code:
Step 6. After receiving the code via text, enter it here and click Verify:
• After you have verified your phone number, that's the final step! Your number will reflect as Verified:
⭐ On this same page, you can update your PIN code and phone number ⭐
Add Authorized Pick Up Person
To add additional authorized people, click Add another authorized person. Each student's access is managed individually, so if you want to give a person authorization for multiple students, you will need to do this for each one.
Here you will need to enter their First Name, Last Name, and Mobile Phone Number. Once you have finished, click the green arrow located on the right-hand side.
❗After adding the person, click "Save" at the bottom to send the text invitation❗
After saving, you have the option to Edit the contact you just added, resend the invitation, or cancel the invitation. You can only edit an authorized person's information if they have not set up their PIN Code. Once they go through the setup process, you will no longer be able to make edits (but you can revoke access ).
If they do not receive the text notification or missed it coming through, click Resend Invite.
The newly added authorized person will receive a text message on their mobile device. They will need to open the link attached to set up their PIN Code.
An explanation for the text message will be provided here. They will enter a 4-digit PIN code and click Next.
They will confirm their PIN code once more.
⭐ Their PIN has been successfully set up. ⭐
Now when it comes time for you or another authorized parent/guardian to scan an attendance QR code to Check In or Check out your student, you'll be able to do it with no issues.
Need to learn how to use Check In & Check Out now that you've enabled it? Click here.
Additional Resources:
• How to Remove and Restore Access to Check In & Check Out
• How to Reset Your PIN for Check In & Check Out
💡If you have any questions or experience any technical difficulties with Parents: Enabling Check In & Check Out, don't hesitate to get in touch with our support team at support@afterschoolhq.com.