In this support article, we will walk you through: 1. Setting up a PIN code during registration 2. The process of setting up a PIN code for QR code-based attendance. 3. Updating your PIN and phone number
Please note that not all activity providers have this feature enabled. Similarly, an activity provider may require check in/out for one activity, but not another.
Setting up your PIN during registration
After going through an activity provider's registration form and entering your E-Signature, you will arrive at the PIN setup page.
Enter your Cell Phone Number and a 4-digit PIN code. If you didn't include a mobile phone number during registration, you will be prompted to add one here, as well.
Click Save & Continue
Please note: The phone number is used to identify you, and the PIN code is used for security reasons.
Managing your PIN code and access in your family and volunteer account
1. Log in to your AfterSchool HQ account.
2. Click Profile located on the left-hand side.
• If you are in your Volunteer account, click Account Settings:
• If you are using a mobile device, you will need to tap on this "Menu" icon first:
3. Click Check In/Out
(Desktop View)
(Mobile View)
4. You will need to enter your Cell Phone Number and then enter the desired PIN Code:
5. You will then need to verify your phone number by clicking Send Verification Code:
6. After receiving the code via text, enter it here and click Verify:
• After you have verified your phone number, that's the final step! Your number will reflect as Verified:
⭐ On this same page, you can update your PIN code and phone number ⭐
FREQUENTLY ASKED QUESTIONS
I have my PIN and phone ready. How do I use it?
Need to learn how to use Check In & Check Out now that you've enabled it? Click here.
Additional Resources:
• How to Remove and Restore Access to Check In & Check Out
• How to Reset Your PIN for Check In & Check Out
💡If you have any questions or experience any technical difficulties, don't hesitate to get in touch with our support team at support@afterschoolhq.com.